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FAQ
Frequently Asked Questions
Where is my data hosted?
DocZoom is GDPR compliant by design. For technical details on data residency, encryption and zero retention, see the [Security](/security) page.
What document formats are supported?
DocZoom supports all major document formats: PDF, Word, Excel, PowerPoint, images, HTML, Markdown, and plain text files.
How does pricing work?
DocZoom uses simple, predictable pricing based on storage capacity or number of mailboxes.
Do I need special hardware?
No. Clients just need a browser and credentials. On-premise deployment available on request for clients with dedicated requirements.
How long does implementation take?
The cloud tenant is provisioned in a few hours: you activate access, connect your data sources (folders, SharePoint, Google Drive, mail) and indexing starts immediately. Total time depends on document volume.
Is my data safe?
Yes. DocZoom is GDPR compliant by design, with zero training on customer data: your documents are never used to train models. For technical details on data residency, encryption and zero retention, see the [Security](/security) page.
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