Privacy Policy

Last update: 12 febbraio 2026

This notice describes how personal data is processed through the website forms (contact, demo, partner, downloads) and related communications.

Data Controller

Hoplo S.r.l. - Corso di Porta Romana 63, 20122 Milano (Italy) - VAT IT08450220010.

Privacy contacts

Email: privacy@hoplo.com - PEC: hoplo@legalmail.it

Data categories

Identification and contact data (name, surname, company, role, email, phone).
Data provided in free-text fields (message, notes, request details).
Technical and security data (IP address, user-agent, timestamp, server logs).
Preference data related to optional marketing consent.

Purposes and legal bases

Managing requests sent through forms (Art. 6(1)(b) GDPR - pre-contractual measures requested by the data subject).
Complying with legal obligations and handling security/fraud prevention (Art. 6(1)(c) and Art. 6(1)(f) GDPR).
Sending informational/promotional communications only with specific optional consent (Art. 6(1)(a) GDPR and Art. 130 Italian Privacy Code).
For existing customers, commercial emails on similar services may be sent under Art. 130(4) Italian Privacy Code, with opt-out available at any time.

Mandatory or optional provision of data

Data marked as mandatory in forms is necessary to process your request. Marketing consent is always optional and does not affect service or response.

Data recipients

Data may be processed by authorized personnel and by suppliers appointed as processors (e.g., hosting, website maintenance, email delivery). Data is not publicly disclosed.

Data transfers outside the EEA

If providers are located outside the EEA, transfers are carried out in compliance with GDPR (e.g., adequacy decisions or Standard Contractual Clauses).

Retention periods

Contact/demo/partner/download requests: up to 24 months from collection, unless further legal retention is required.
Technical/security logs: up to 12 months, unless needed for security investigations or legal defense.
Marketing consent data: until withdrawal and in any case no longer than 24 months from consent.

Data subject rights

Under Arts. 15-22 GDPR, you may request access, rectification, erasure, restriction, portability, objection, and withdrawal of consent at any time (without affecting prior lawfulness).

Complaint to supervisory authority

You can lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), without prejudice to other judicial remedies.

Policy updates

This privacy policy may be updated over time. The latest version is always published on this page.