DOCZOOM FOR EMAIL
Your emails.
Smarter. Automated.
AI that reads, classifies, and drafts replies, so your team can focus on what matters. Built for customer service, help desk, and high-volume inboxes.
URGENT: Order #4521
Re: Commercial proposal
Quote request
Follow-up meeting
Automatic workflow
FEATURES
Everything you need to manage
high-volume email
Semantic Search
Search thousands of emails by content and context. "Find all return requests from last month" works.
Attachment Analysis
PDFs, documents, images: all attachments are analyzed and made searchable along with the email.
Auto-Reply
AI generates draft responses based on the knowledge base. The operator reviews, edits if needed, and sends.
Classification
Emails are automatically categorized: support, sales, complaints, urgent. Intelligent routing.
Separate Archives
One knowledge base per mailbox, client, or project. AI responds with the right context.
Any Server
Standard IMAP connection. Works with Exchange, Gmail Workspace, corporate servers, any provider.
AI AGENTS
Four specialized agents for email
Search Agent
Finds emails and attachments. Indicates thread, date, sender.
Analysis Agent
Analyzes conversations, extracts requests, identifies urgent items.
Response Agent
Generates draft responses based on the knowledge base.
Triage Agent
Classifies, prioritizes, and routes emails automatically.
EXAMPLE
Customer Service Automated
How it works in practice
Customer email arrives at support@company.com
AI receives it via IMAP and analyzes content + attachments
Analysis Agent identifies: "Product X information request"
Response Agent searches the company knowledge base
Generates draft response with relevant documentation
Operator reviews, approves (or edits), and sends
EMAIL TASKS
Structured email automation.
No more endless threads.
Guided tasks to extract, summarize, monitor. The system reads email archives, returns verifiable output and keeps operations in your hands.
Critical attachments by client
Filter by sender, date and keyword. Returns the list of attachments with metadata.
Decision thread
From fifty emails to one paragraph: decision made, parties involved, actions, deadline.
Deadlines in emails
Recurring task that surfaces SLAs, contract renewals, deadlines buried in the inbox.
Thread report per client
Communication history with a client or supplier, with source email citations.
Pending email triage
Classify by urgency and type. Suggested actions for those waiting on your reply.
Data extraction from emails
Order numbers, amounts, delivery dates. JSON output ready for your CRM or ERP.
Structured output, never free text
Background execution with retry
Every data point cites its source email
Zero forwarding to external services
SECURITY
Your emails stay yours
EU data centers, end-to-end encryption and zero retention: unlike ChatGPT and non-EU solutions, DocZoom never uses your data to train models.
EU data centers
Processing only in the European Union
Secure IMAP
SSL/TLS encrypted connection
Native GDPR
Compliant by architecture
Audit Trail
Complete log of all operations
WHO IT'S FOR
Ideal for managing high email volumes
Customer Service
Respond faster with intelligent drafts based on FAQs.
IT Help Desk
Classify tickets, suggest solutions from knowledge base.
E-commerce
Handle orders, returns, product questions at scale.
HR & Recruiting
CV screening, candidate responses, application management.
Professional Firms
Organized client correspondence, quick responses.
Administrative
Intelligent routing, automatic prioritization.
TECHNICAL DOWNLOADS
Download technical materials
Leave your email to unlock practical resources for IT, architecture and compliance teams.
Mail AI Overview
Operational model for IMAP ingestion, thread reconstruction, and AI assisted responses.
Available after unlocking downloads.
Technology Deep-Dive
Data layer, hybrid retrieval, and agent orchestration patterns used by the platform.
Available after unlocking downloads.
Architecture Vertical One-Pager
Single-slide technical brief for stakeholders evaluating on-premises AI for email.
Available after unlocking downloads.
Ready to transform your customer service?
Request a demo and discover how much time you can save.